Among the various hats I wear, I’m the chair of the host department for UMW’s museum studies minor (started 3 years ago) and a founding member of UMW’s digital studies minor (starting this fall).   Both of these undergraduate minors are interdisciplinary and public facing in approach, courses, and content.  As an affiliated faculty member in both, recently I’ve been thinking a great deal about the ways that these two programs are informing each other and how we might think of a curriculum that combined the two.

Would people be interested in conversation(s) about the impact of digital tools and resources on the teaching/curriculum for Museum Studies or Public History at the undergraduate or graduate level, about the lessons to be learned about program development by newer fields such as Digital Studies from more established curricula in Museum Studies and Public History, or about a glorious mash-up of all of the above?  What do students entering Public History or Museum Studies programs need to know about digital tools and resources?

At virtualmuseum.ca / Canadian Heritage Information Network (CHIN), we are a 100% online heritage institution, hosting substantial collections and learning resources from museums across Canada (>1M images, >500 virtual exhibits, etc.). One of our biggest challenges in the Social Web era is tracking where these copyrighted assets are being used (or misused), distributed, and discussed online.

Our tracking was relatively “reactive” in 2010/2011, employing a number of different tools to find out what was happening with our brand and in the industry in general. In the interest of developing a more “proactive” system, last year we deployed a Social Media Enterprise System (“SMES”, AKA Social Media Management System SMMS). This allowed us to undertake more comprehensive tracking of not only our brand and our online resources, but also identify topics related to our resources and overall mandate that are being discussed globally in Social Web. I’m seeing in the tech industry at-large a movement to these types of integrated social Web monitoring systems over traditional stand-alone tactics.

I’m very interested to hear what tools, tips and tricks other institutions are using for Social Web monitoring and tracking – free to paid, open-source to proprietary, basic to industrial-grade. How are you monitoring your brand &/or resources? Are you using an SMES/SMMS (e.g. HootSuite)? How does your tracking fit into your overall social media strategy?

(FYI – I’ll be able to give a *brief* overview of our SMES via tablet at the workshop)

Look forward to seeing you Wednesday! ~ Dave

On Thursday, April 18 at 8:30 a.m. in Ballroom A, I have the pleasure of joining Erin Bell, Jeffrey McClurken, and Tom Scheinfeldt in a discussion of how public historians are using and adapting WordPress software to teach, disseminate, and do public history. The types of issues we’d like to discuss range from practical basics (e.g., what plug-ins have you found useful) to deeper implications (e.g., how do the digital platforms we use influence the production of history).

In addition to the pre-conference conversation taking place on History@Work (please comment!) and the session itself, I’d like to propose a THATCamp NCPH session along similar lines.

For instance, we’ve recently started using EditFlow with our WordPress-based project, a re-envisioned collaborative state encyclopedia called  ConnecticutHistory.org. And I’d love to hear from others who are using this or other tools to manage the content development workflow within WordPress rather than external to it. For example, until recently, our editing and finalization of entries took place in MicroSoft Word and material wasn’t brought into WordPress until it was complete save for images. There are pros and cons to both approaches, particularly if one is managing external authors who are not familiar with WordPress or if the internal project team is hesitant to grant backside access to outside contributors.

So, if your public history project or course uses WordPress software—or if you’ve been wondering if it might work for your needs—let me know if a session along these lines is of interest.